Our approach
Therapy that feels like home
Neurodiversity-affirming communication support for children, adults, and seniors — delivered at home, online, or both.
In-home: Markham · Richmond Hill | Virtual: All of Ontario
No commitment. We just want to hear from you.
Months on a waitlist — your child isn’t getting younger while you wait.
No pricing anywhere — you have to call just to find out what it costs.
Clinical language that doesn’t help — “delayed,” “deficit,” “disorder.”
Nothing to take home — no notes, no guidance until next week.
We move quickly. We connect families with support as soon as possible.
Prices are right here. No surprises. Starting from $80/session.
Strengths-first language. Every communicator has strengths. We build on them.
A handout after every session — practical activities to continue at home.
Answer a few short questions. Takes about 2 minutes.
A free phone consultation is the easiest next step.
Book my free call →Children, teens, adults, and seniors across Markham, Richmond Hill, and all of Ontario virtually.
No referral needed. No complicated intake. Just reach out.
Tell us about your situation. We listen and figure out the right fit.
A registered SLP evaluates strengths and builds a therapy plan.
Your dedicated CDA delivers sessions — at home or online.
After every session: an update and a practice handout.
All services are HST-exempt. Contact us for a quote for your specific situation.
Delivered by your Communication Disorders Assistant
Conducted by a registered Speech-Language Pathologist
At STEPS, the CDA delivering your sessions and the registered SLP overseeing your care are in ongoing communication every step of the way. You get the consistency of a dedicated therapist and the expertise of a registered SLP, working as one team.
SLP assesses and plansRegistered SLP conducts your assessment and builds a strengths-based therapy plan.
CDA delivers sessionsYour CDA implements the plan — at home, online, or both.
Team reviews progressCDA and SLP communicate regularly. Your plan evolves as you do.
You stay informedAn update and practice handout after every single session.
STEPS Communication was founded on a simple but powerful belief — that the ability to communicate is not a luxury. It is how we connect, how we learn, how we share who we are with the people we love. When that ability feels out of reach, everything else becomes harder.
We built STEPS because too many families were waiting too long, paying too much, and leaving appointments with too little. We wanted something different — care that is warm, honest, and built around the people we serve.
Whether you are a parent watching your child work hard to find their words, or a caregiver supporting a family member after a stroke, you deserve a team that shows up — consistently, compassionately, and with genuine belief that progress is possible for everyone.
No “normal,” “behind,” or “delayed.” Every communicator has strengths.
You are part of the team. Handouts and updates after every session.
CDA and SLP communicate consistently. Nothing falls through the cracks.
Currently accepting in-home clients in Markham and Richmond Hill. Virtual sessions available to anyone in Ontario.
In-home & virtual
In-home & virtual
Virtual sessions
📍 Not in Markham or Richmond Hill? Contact us — virtual sessions are available anywhere in Ontario.
A Speech-Language Pathologist (SLP) is a regulated health professional registered with CASLPO who conducts assessments and develops therapy plans. A Communicative Disorders Assistant (CDA) delivers therapy under SLP supervision. At STEPS, your CDA runs your sessions while your SLP oversees the clinical plan — both in regular communication about your progress.
No referral needed. You can contact us directly. We will set up a free phone consult, learn about your situation, and take it from there.
We work hard to connect families with support as quickly as possible. We will respond within 1 business day. If our caseload is full, we will be upfront and help point you toward other options.
Many extended health benefit plans cover speech-language pathology services. Check your booklet or call your provider. We also work with families accessing Ontario Autism Program (OAP) and Special Services at Home (SSAH) funding.
Yes — research consistently supports the effectiveness of virtual speech-language therapy. Virtual sessions also have a real advantage: your child is in their own home, which is often the most natural setting for communication.
This is one of the most frustrating things families hear. While every child develops at their own pace, early support consistently produces better outcomes than waiting. A free phone consult costs nothing and gives you clarity.
After every session you receive a brief written update on what was worked on and a personalized practice handout with activities to continue at home.
No commitment, no pressure. Just a conversation about how we can help your family.
Markham & Richmond Hill in-home · Ontario virtual
Within 1 business day
We are building a practice where clinicians feel supported, valued, and genuinely excited about the work they do.
Virtual sessions from anywhere in Ontario. In-home visits in Markham and Richmond Hill.
Build a caseload that works for your life.
CDA and SLP communicate consistently. Never working in isolation.
Neurodiversity-affirming, strengths-based, family-centred.
We are building something. There is space to grow with us.
Small team, open communication. Your clinical voice matters.
Deliver virtual and in-home sessions to children, adults, and seniors under SLP supervision. Maintain session notes and provide families with post-session handouts.
Conduct assessments, develop therapy plans, and provide clinical oversight to our CDA team. Contract role with flexible hours.
Please send your resume and a brief summary of yourself. We read every application and will be in touch as soon as possible.
📧 Email us to apply